FAQ | Frequently Asked Questions

Do you sell non-standard, segmented products?

Yes.

Are the shipping costs included in the product prices?

No. Shipping costs and VAT are not included in our product prices.

Do you charge any fees for cutting?

No. There is no extra charge for cutting.

Is there a contracted cargo company you are working with?

Yes. We have agreement with Sürat Kargo for domestic transportation.

Do you sell products other than semi-finished products?

Yes. Machining is carried out in our machining workshop according to the sample product or technical drawings.

Do you have sales abroad?

Yes. We have sales abroad, especially in Eastern Europe, Arabian Peninsula and Middle East countries.

Do you get payment by credit card or mail order?

Yes.

Do you have installment sales?

Yes. Please ask for card details.(Local Only)

What are your working hours?

We serve between 08:00 - 18:00 on weekdays and between 08:00 - 13:00 on Saturdays. Outside these hours, there are 24 hours security personnel in our factory.

Are you working on non-standard color demands?

Yes. For non-standard colors we also make trial production according to demands.